Just Mind Counseling offers online therapy to residents in Austin and the surrounding area, so you can access mental health care from the comfort and privacy of your own home. Our online counseling is secure, effective, and a flexible option for individuals and families navigating stress, anxiety, depression, or life transitions.
Our practice uses a HIPAA compliant and encrypted system to ensure a high-quality experience. Sessions are accessed either through a web browser or an app on your smartphone or tablet.
No commute, no waiting rooms—just real support from the comfort of home.
What is Online Counseling?
Online counseling (also called teletherapy or virtual therapy) is mental health support provided over a secure video or phone connection. Our licensed therapists can provide virtual sessions that follow the same ethical, clinical, and confidentiality standards as in-person visits.
Whether you’re managing anxiety, burnout, or relationship issues, online counseling gives you access to help without the commute or waiting room.
Why Choose Online Therapy?
With time becoming our most valuable resource, and our lives becoming more and more demanding, making mental health a priority for ourselves can be a challenge. Whether you are:
- A busy parent who has limited time to spare
- A working professional with a hectic schedule
- Living in an area where access to mental health services is limited
- More comfortable during video meetings
Realistically, none of these should be barriers to putting yourself first. With the positive changes in the healthcare industry and the widespread availability of modern technology, we are able to offer virtual therapy services throughout the state of Texas.
Ready to prioritize your mental health? Book your first online therapy session with one of our expert therapists.
How Does Online Therapy Work at Just Mind Counseling?
- A Google Account (Gmail, etc).
- A device such as a laptop, desktop, tablet, or smartphone (Android or iOS)
- If your computer is slow, consider downloading the app on your smartphone or tablet instead.
- A high-speed internet connection of at least 2MB upspeed and 2MB downspeed (see internet section below).
- Speakers or, if you want more privacy, headphones or earbuds.
Each teletherapy session typically lasts 50-55 minutes, just like in-person counseling. You’ll log in, connect face-to-face with your therapist, and talk through what’s on your mind.
Need help setting up your online therapy session? Contact us and our counselors and technology specialists are available to assist you with any questions or concerns you may have.
Benefits Of Online Counseling
In recent years, online counseling has become increasingly popular due to its accessibility and convenience. Here are some of the benefits you can experience from our online therapy services:
- Get support from the comfort of your own home
- Continue your therapy while you’re away on business or vacation
- Connect via any smartphone, tablet or computer
- Check-in with your therapist at the click of a button
- Find a time that works for both you and your therapist’s schedules
Are you looking for a more convenient way to access therapy services? Contact us today to start your first online therapy session.
What Services Do You Offer With Online Counseling?
All of our counseling services are available through online therapy, this includes:
- Family & Parenting Counseling
- Food Struggles & Body Image Counseling
- Grief Counseling
- Immigration Hardship Evaluations
- Individual Counseling & Coaching
- Internal Family Systems Therapy
- Leadership Coaching
- LGBTQ+ Counseling
- LGBTQ+ Couples Counseling
- Marriage & Couples Counseling
- Neurodiversity Affirming Therapy
- Personal Growth Counseling
- Psychological Assessments
- Postpartum Depression Counseling
- Pregnancy and Perinatal Therapy
- Premarital Counseling
- PTSD & Trauma Counseling
- Self-Esteem Therapy
- Single Session Therapy
- Somatic Experiencing
- Stress Management Therapy
- Teen Counseling
- Telehealth & Online Counseling
Unsure if online therapy is a good fit for you?
Contact us today and we’ll work closely with you to determine if online therapy is the right choice for your specific needs and goals.
How To Get Started With Online Therapy
1. Fill out the form or give us a call
We understand that seeking help can be difficult, but taking the first step is the stepping stone to your mental health. Simply fill out our form or give us a call at 512-843-7665 to get started.
2. Schedule your online session
Our scheduling coordinator will get in touch with you within 24 hours to schedule your first online therapy session. They will provide you with everything you need to know to access your session and ensure a smooth and seamless experience.
3. Start Feeling Better
Meet with your online therapist and start your journey towards a happier, healthier you.
Online Therapy Cost
We understand that cost can be a concern when seeking therapy. That’s why we offer a sliding scale from $135-$205 depending on the therapist and their experience level. More seasoned therapists have higher hourly rates associated with them.
We also offer One Session at a Time for $150. This type of session offers you the option of coming for one session with no commitment to return. If you have any questions about our services or pricing, please don’t hesitate to contact us.
Is Online Counseling Covered By Insurance?
This varies by your insurance plan. During the pandemic, most were allowing online counseling however it helps to check to make sure. We recommend calling your insurance company and asking if online counseling is covered, and encouraging them to continue offering telehealth support as a covered option moving forward.
We would also suggest you mention this to your employer to make sure this is part of their employer selected plan options. Technically there is supposed to be telehealth and in person mental health parity but certain health plans have found loopholes around this requirement.
Unsure about your insurance coverage?
Contact us and our team can check your coverage upon request and give you an estimate of your costs with insurance.
Discover What Our Clients Are Saying!
Our Expert Online Therapists in Austin
Our counselors have been trained on a variety of well-researched methods to help you make the most progress possible.
How To Choose Your Online Therapist
The right therapist is someone you feel comfortable talking to and who’s qualified to help with your concerns. Here are some helpful tips:
- Choose a therapist licensed in Texas
- Look for specialties (e.g., anxiety, trauma, couples therapy)
- Ask about their telehealth experience
- Read therapist bios and reviews before booking
FAQs About Online Counseling
Below are answers to frequently asked questions about Telehealth Counseling & Online Therapy.
Do you provide online counseling across state lines or internationally?
Due to licensure requirements in Texas, clinicians are not allowed to provide counseling over state lines. We do provide counseling to communities across Texas.
Do I need to meet with the therapist in person first?
No—you can start with virtual sessions immediately.
Do you offer online therapy in Texas?
Yes, we offer online therapy in Texas and to every area where there is high-speed internet. This includes online counseling in Houston, Corpus Christi, Dallas, Austin, San Antonio, El Paso, Ft. Worth, Denton, Waco, Galveston, Lubbock, San Marcos, New Braunfels, and any other city with broadband. Our services include online counseling for children, teens, adults, and couples.
Who can provide online therapy in Texas?
Only licensed professionals can legally provide online therapy to Texas residents. Look for providers who are:
- Licensed in Texas (LPC, LMFT, LCSW, Psychologist)
- Trained in telehealth delivery
- Using HIPAA-compliant platforms
This ensures your privacy, safety, and quality of care.
Does the patient have to meet with the counselor before a visit can be conducted via video?
No, you do not have to meet with your counselor in person prior to starting online counseling sessions. When you call to schedule a session, you can inform the scheduling coordinator that you would like for the appointment to be online.
Is online therapy as effective as in-person therapy?
This has been chronicled by a large body of research. They have found that there is no difference in the effectiveness of online versus traditional counseling methods. We have found that most clients prefer it as it allows them even greater schedule flexibility and the ability to do more vulnerable work from the comfort of their own familiar surroundings. You can even continue your therapy while you’re away on business or vacation.
Ready to give online therapy a try? Contact us today to schedule your first session and see the difference for yourself.
Is telehealth technology difficult to use?
If you are familiar with how to use a computer, phone, or tablet, then it should not be difficult to partake in a telehealth session, as it is similar to doing a video call.
If you do not know how to do so, your counselor can assist you in setting everything up or a technology specialist at Just Mind Counseling can help you. We have performed thousands of sessions using Google Meet and have not had any significant issues with people learning to use it.
Is online counseling private and secure?
Yes, but only when conducted using an encrypted platform. We will be using Google Meet, which is encrypted and secure. Consumer apps like Facetime, Skype, and Zoom are not secure enough for video visits (they may offer HIPAA compliant versions). The counselor you are assigned to will help you set this up.
How does internet connection affect telehealth?
Tips: Ideally, you should be near your router and be connected to the internet via a cable. Alternatively, if you have wifi, try to locate yourself near to your access point to increase your signal.
You should also try to reduce the amount of people on the internet during the time of your session so that you have a stable connection. Things like kids watching Netflix or playing online video games can greatly affect your video quality depending on your connection.
For more tips on optimizing your telehealth experience, check out our blog post about online therapy.
Is the quality of care the same as an in-person visit?
The quality of online counseling as a method of healthcare delivery is confirmed by decades of research and demonstrations. Telehealth and online counseling has been found to be a safe, cost-effective and convenient way to provide healthcare services.
Where We’re Located
Our Just Mind Counseling has two physical locations in Austin, TX:
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