We are currently online only. In June we will have limited in person appointments available.​ Find out more

How does internet connection affect telehealth?

Having a good internet connection is ideal to get the best benefit from telehealth.

Tips: Ideally, you should be near your router and be connected to the internet via a cable. Alternatively, if you have wifi, try to locate yourself near to your access point to increase your signal. You should also try to reduce the amount of people on the internet during the time of your session so that you have a stable connection. Things like kids watching Netflix or playing online video games can greatly affect your video quality depending on your connection.